Teri Waller -
Personal Support Broker
Personal Support Broker
EXAMPLES OF support CARE SOLUTIONS
A young man of 18 had autism, with difficulties with social interaction outside of his family. He was continuing into further education to obtain A Levels but had become isolated during the school holidays, as he lived in a rural location and couldn’t access public transport on his own. He had a passion for all things sport and in the area there were several excellent sporting faculties and clubs.
His family’s objective was for him to be supported to access a variety of sports clubs as independently as he was able. For this young man it was arranged for him to have access to his own funding via a direct payment so that he could choose the clubs he wished to attend, pay for them himself and enjoy safe transport to the locations, with an approved transport provider. All of which he wanted to manage as much as he was able to on his own.
An older gentleman who was in hospital after an operation on his foot, was considering his future choices. He was living independently and had done most of his life. He had always worked and been very prudent with savings and investments, and realised that he had reached an age and level of disability where he'd prefer to live in a residential care setting rather than manage on his own any longer.
I supported him with a choice of locations, and arranged transport with a local taxi firm so that he was able to visit at least five of his choices of home. The support provided was tailored to meet his requirements and enabled him to make all his own decisions. As a "full cost" payer he wanted - and received - a complete range of his choices, keeping him in full charge of his final decision all the way.
Domiciliary care (home care)
A lady in her 30’s had been suffering with ME most of her adult life and had been assessed as requiring four care visit per day in her home of 30 minutes each. The morning and bedtime care calls were to support her with personal care, getting breakfast and taking medication. However, she felt that she would like to get out and about during the week. She had funding available for 14 hours per week and wanted to use a direct payment
So we worked together on a support plan that combined two types of service: the domiciliary care in the home for 7 hours per week and a Personal Assistant for 7 hours per week. One day each week the client and the Personal Assistant would decide how to use the hours the following week , working around the set hours of the domicilliary care company. In this way the lady was able to have the security of the routine with her domicilliary care provider plus the flexibility to access the community in whichever way she chose.